I absolutely loved this shoe from the moment I tried them on after taking them from the box. They are very comfortable and look good - can go from work to an evening out. The low heel makes them comfortable to walk in, but they are still very stylish as well. Wish all of my shoes were this comfortable. Before I ordered the size 9.5, I looked at reviewers comments, and one reviewer stated that she wished she had ordered a half size large because of the narrow toe bed. I generally wear a size 9, but based on these comments I ordered a half size larger. Glad I did, because the toe bed is a little narrow, and I wanted comfort as well as style. If they slip a little after stretching, I can always put in a shoe pad later to stop any slippage or looseness on the heel.
Comfortable right out of the box and so far seems like a quality product. I bought these to replace an old pair of low black heels for work, and I'm much happier with these. I also bought a half size down, but these heels were true to size for me. Very happy with the purchase and would buy another pair once my current ones wear out.